On the heels of "the user is always right", Rick points us to: "the 10 worst ways to communicate with end users"
MS has just introduced their portal and it's pretty comprehensive. Nothing quite like learning that some people use AIM instead of MSN messenger, or that there really may be a need for supporting 4 monitors ( Cyrus Complains )
However, it's really a great sign that MS is serious about supporting the blogging community which seems to have um, exploded in size in the past year.
Blogs and RSS come to Microsoft.com
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