Andrew MacNeill - AKSEL Solutions

Back in December, I found that my hosting partner, Concentric, was down : Andrew MacNeill - AKSEL Solutions: Concentric Hosting is Currently Down And now today, it decides to go down again. At that time, I wrote that it was only the SECOND time in 10 years I had lost service, but now this is three times and twice in the past 3 months. They came back on a few minutes ago (around 12:45 EST) Thankfully the outage was only an hour and a half. Strike 1 was in December...this was strike 2.

I currently manage 4 sites that are hosted by Concentric - around 12 or possibly 11:30 EST, their servers shut down for unknown reasons, affecting http, email and other services. I saw that on twitter, other XO sites may have also been affected. I finally got through to Support after an hour. Of course, their support team don't have much knowledge nor an ETA for the resolution. About an hour ago, all sites were erroring with Site Not Found errors - the Concentric.com site is now reporting a 500 Server Error - Could not connect to VFS server. So I guess that's some progress. This just p*sses me off. You can't even get to a site to find out what is happening but once I do find out, I'll post it here. Of course, at this stage, I can't even redirect the DNS to another site - since they manage it. Or can I? Any ideas? I suppose this isn't so bad - it's only the second time in 10 years I've had this problem but still what a pain and I've got clients who u...