Skip to main content

Xdrive : Needs Help Right Away

Wow - hard to imagine that a company whose SOLE Purpose for existing is to provide reliable storage via the web can't solve a problem, not in 24, not in 48 , not in 72 hours, heck - I've had a problem reported since December 9th and they still hadn't resolved it.

I was told by Tony today that there were hundreds, if not thousands of people ahead of me in the support queue.

WOW! - all I can say to people is

STAY AWAY from xDrive.

The concept is solid - the implementation is not. It simply DOES NOT WORK. I've already lost $90 because I let them say "we're working on it" - no more.

If you want to try their free trial, go for it - but don't bother signing up for it. It will disappoint or worse, you will lose your files that they say have been saved.

I had 1 gig of saved family videos from the very first day that I have never been able to retrieve. This company is a great example of Web -1.0.

Their support group follow their steps - they try to be helpful but in the long run, they can't help a sinking ship. If you use it, get out now - if you can get your files, consider yourself one of the lucky ones.

Xdrive : 24/7 Support

Comments

Anonymous said…
I have TRIED to X-drive for over 2 years now. Am I stupid or what? After being told too many times "we are in the process of upgrading, blah blah blah, clear your cache, do this, do that,,," I have finally got smart and switched over to WEB DRIVE Software. This software costs 50.00 to install and with an FTP site I am so happy - its always up and running, it doesnt time out, it doesnt lose my important files, etc....I needed Xdrive to transfer large medical video files and paperwork - it was the least expensive web based service out there and you didnt have to sign away your life. Well now I see why. I deserve all back refunds for the unreliability, pain and suffering Xdrive has caused me. DO NOT PURCHASE X-drive! Today it might work, tonite it wont. tomorrow it won't - you might get lucky and get logged in this weekend but I doubt it.
February 24, 2006 at 1:51 PM
Anonymous said…
I upgraded my free Xdrive account to Premium ($99 for a year) and guess what: Now I can not log into my account! Worked fine until I paid the $. Tech support worked with me for some time with good effort and attitude but, ultimately, he just gave up: Looks like it should work on their end and no answers for me. Now I'm facing getting my $ back and abandoning my files. Xdrive burned me!
November 18, 2006 at 2:07 AM
Post a Comment

Popular posts from this blog

Elevating Project Specifications with Three Insightful ChatGPT Prompts

For developers and testers, ChatGPT, the freely accessible tool from OpenAI, is game-changing. If you want to learn a new programming language, ask for samples or have it convert your existing code. This can be done in Visual Studio Code (using GitHub CoPilot) or directly in the ChatGPT app or web site.  If you’re a tester, ChatGPT can write a test spec or actual test code (if you use Jest or Cypress) based on existing code, copied and pasted into the input area. But ChatGPT can be of huge value for analysts (whether system or business) who need to validate their needs. There’s often a disconnect between developers and analysts. Analysts complain that developers don’t build what they asked for or ask too many questions. Developers complain that analysts haven’t thought of obvious things. In these situations, ChatGPT can be a great intermediary. At its worst, it forces you to think about and then discount obvious issues. At best, it clarifies the needs into documented requirements. ...
Post a Comment
Read more

Respect

Respect is something humans give to each other through personal connection. It’s the bond that forms when we recognize something—or someone—as significant, relatable, or worthy of care. This connection doesn’t have to be limited to people. There was an  article  recently that described the differing attitudes towards AI tools such as ChatGPT and Google Gemini (formerly Bard). Some people treat them like a standard search while others form a sort of personal relationship — being courteous, saying “please” and “thank you”. Occasionally, people share extra details unrelated to their question, like, ‘I’m going to a wedding. What flower goes well with a tuxedo?’ Does an AI “care” how you respond to it? Of course not — it reflects the patterns it’s trained on. Yet our interaction shapes how these tools evolve, and that influence is something we should take seriously. Most of us have all expressed frustration when an AI “hallucinates”. Real or not, the larger issue is that we have hi...
Post a Comment
Read more

Friend vs Therapist vs LLM: Shades of Grey

The conversations with AI series brings up a single point and then compares it between different LLM engines. These types of conversations were one of the many contributing factors to my writing of " Towards Consciousness " that explores the benefits and issues of creating a conscious AI. In this scenario, I was interested in seeing how an LLM might differ from a friend or therapist on issues that may have nuanced responses or contexts. In doing so, I came up with an interesting discussion on shades of grey. My Premise: Is it a bit strange to be using an LLM as a sober second thought? Every time I walk down this path of “why use an LLM to do certain things”, I come back to the alternatives that people like to say. “Why not bring it up with a friend?” A friend typically has your back or will say whatever to support their own agenda. “A therapist?” That’s someone who is “trained” to be impartial. But a computer? A computer is impartial based on two logical outcomes. If you say ...
Post a Comment
Read more