If you've never heard of this guy, maybe you've heard of his company - Cognos. Great article!
Anyways, this Live and Learn article piece was really quite fun. Among it, the best quote for major businesses:
[Somebody once asked me, "What happens if you get people to make the decision and it's wrong and you lose several million dollars in a month?" Well, the first thing I do is say "shhhhhhit." But it's important to let people make mistakes.]
Canadian Business Magazine: Live and learn: Ron Zambonini